zSpace AIO User's Guide

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Welcome to the zSpace AIO User's Guide. This zSpace AIO User's Guide describes the features, set up, and use of the zSpace AIO.


Document # 770-00014-01 Rev C


This document is for customers who need to set up and use their new zSpace AIO.


This document describes the zSpace AIO system, how it works, how to set it up, and includes safety instructions. There are also recycling and troubleshooting sections.

Document Organization

This user’s guide is divided into six main sections:

Related Documents

For more information about developing zSpace applications, refer to the following sources:

The zSpace AIO System

Congratulations on your purchase of the zSpace AIO, which is an all-in-one system including the monitor and computer in a single unit. This guide describes  the features, setup process, and basic usage information.

Contents of the zSpace Box

  • zSpace AIO
  • Stylus
  • Mouse and keyboard
  • 1 Pair 3D glasses
  • 1 Pair 2D glasses (for observers)
  • 1 Power supply for zSpace display
  • 1 Quickstart guide

Parts of Your zSpace



In order to use your zSpace in stereoscopic mode (3D), you need to wear the 3D eyewear. This eyewear includes small reflectors, which the tracking cameras use to identify your head position.


The zSpace AIO also includes a pair of 2D glasses without the tracking reflectors. Another person can wear these to share your experience in 2D without interfering with the tracking.


You can use the stylus to interact with 3D applications using six degrees of freedom of motion. Six degrees of freedom refers to the stylus’s full range of motion in three-dimensional space. A mouse is limited to two coordinates on a flat plane. You use the stylus buttons to select UI controls and interact with objects in the scene.


Tracking Cameras

The tracking cameras help 3D applications provide a realistic, immersive experience. The application adjusts the viewpoint as you move your head, just as the view changes “in real life.”

These cameras are necessary for the stylus and head tracking to work. When they are active, you can see red lights. Please do not block the cameras.

Mouse and Keyboard

The system includes a wired mouse and keyboard. You can use the mouse and keyboard with both traditional 2D applications and with 3D applications that support mouse and keyboard input.


The webcam is part of the zSpace. You can use this for chatting or video conferencing.

Note: This webcam does not capture images on the display for zView because it is facing you, not the screen.

Integrated Stand

To adjust the angle, hold the easel leg with one hand and the top handle with the other. Adjust the easel leg carefully to the desired angle. For best results, we suggest an angle between 30 and 65 degrees.

Warning: Be careful to set the angle so the zSpace is stable and does not fall over. This could damage the zSpace or cause injury.

Side Panel

The side of the zSpace has two upper USB 2.0 ports, two lower USB 3.0 ports, and an audio input/output port. We recommend you use the USB 2.0 ports for the mouse and keyboard. You can use the audio port with 3.5 mm input devices for mono headphones, stereo headphones, or mono/stereo headphones with microphone.


Rear Panel

The rear panel has a port for the stylus, the power supply, an HDMI port, a USB 2.0 port, and an Ethernet connection.



The power button is on the top of the zSpace.


The zSpace uses Windows Power Management Tools. By default, the display turns off after 15 minutes and the computer enters sleep mode after 30 minutes. To resume from sleep mode, press the Enter key or the power button.

To adjust the power settings, use the Windows Control Panel Power Options menu.

Note: The default power settings have been selected for compliance with ENERGY STAR.

How zSpace Works

zSpace has many features to enable a compelling user experience.

Head-Tracked Stereoscopic Display

The head-tracked display enables the zSpace to display the left and right images for a stereoscopic display. The images adjust as your eyes move within the tracking zone. This capability ensures a comfortable virtual

Stylus Interaction

The tracking cameras enable the stylus to interact with virtual items anywhere within the tracking zone.


Using 3D in zSpace

To use zSpace in 3D, put on the 3D glasses and pick up the stylus. Use the center button on the stylus to select icons and menu options and interact with objects in the scene.

Tip: Move the stylus over the objects in the application. Depending on the application, some objects may
highlight or the stylus might buzz when the stylus beam touches the object. These are objects you can select and move.

Adjustable Angle

You can adjust the zSpace angle to increase your viewing comfort. By adjusting the stand, you can change the angle. We recommend angles between 30 and 60 degrees.


With the stand closed, the zSpace is 25” (64 cm) wide, 18” (45 cm) tall, and 3” (8 cm) deep, at its widest, tallest, and deepest.

The following table gives the zSpace AIO footprint, for space on the desktop, at 30, 45, and 60 degrees.

Angle Width Depth
30 degrees 25” (64cm) 17” ( 43 cm)
45 degrees 25” (64 cm) 15” (38 cm)
60 degrees 25” (64 cm) 12” (31cm)

Set Up the zSpace AIO


  1. Confirm that you have all the hardware components. For each zSpace, your system includes the following components:
    • zSpace AIO
    • zSpace 3D eyewear with markers
    • zSpace 2D eyewear without markers
    • zSpace stylus with cable
    • Keyboard and mouse
    • Power supply for the zSpace display with corresponding cable
  2. Plug in all the cables:
    • Plug the mouse and keyboard into the USB 2.0 ports on the side panel
    • Plug in the power cord and the stylus into the ports on the back panel
    • Press the power button on the top of the zSpace
  3. Refer to the illustrated zSpace AIO Quickstart Guide that comes in the box with your zSpace. You can also download a copy from zspace.com/setup.
  4. Also follow the zSpace AIO Windows Configuration Guide when first setting up your zSpace AIO.

zSpace Applications

The zSpace includes the Windows 8.1 or newer operating system, zSpace System Software, and drivers for all the built-in components, stylus, cameras, and graphics card.

Important: Do not download new video drivers except from the zSpace Support site, support.zspace.com/hc/en-us. AMD drivers from Windows updates, the AMD support site, and other third-party sites are not guaranteed to work properly with zSpace.

The zSpace App Manager are available for download from zspace.com/downloads. Use App Manager to download zSpace System Software, zSpace STEM applications, and demo applications.

Note that the zSpace STEM applications require a license purchased from zSpace to activate the applications. Other third-party STEM applications are available for purchase from zSpace.

Installing and Updating Applications

To open the zSpace App Manager, select it from the Windows Start menu. The App Manager displays applications and content available to install. It also shows updates for installed applications, if any are available. You need an Internet connection to check for updates.

For complete guide updating all zSpace applications, please see Updating zSpace Applications.

Customize Your zSpace

The stylus is a key means of interacting with 3D applications. By default, the stylus buttons are set as follows:

  • Center button–Selects UI controls and objects in the application.
  • Right button–A secondary button that may bring up a pop-up menu.

To change the function of any stylus buttons, open the zSpace Control Panel and select Stylus Configuration. You can also turn off the LED lights and the vibration.


Launching Applications

Pre-installed zSpace applications have desktop shortcuts so you can launch them directly from the desktop. Alternatively, all applications icons can be found by browsing to the zSpace folder in the Windows Start Menu.

Using zSpace STEM Applications

The zSpace Education website, edu.zspace.com, provides short videos on using the zSpace STEM applications. To see these videos, select the Resources link. zSpace Studio, Newton’s Park, Franklin’s Lab, CyberScience 3D, and Corinth include curated educational activities and models. To learn about individual activities, select the Activities link on the zSpace Education website. You can read activity plans for instructors and view videos.

Safety Instructions

Please carefully review the safety instructions described in the following section. This information is provided to help you experience the best features of your zSpace and prevent problems that may decrease performance. Failure to follow the instructions might void the limited warranty agreement, in which case zSpace is not responsible for replacing or repairing the product. Disregarding specific safety instructions may also cause injury and serious damage to health.


  • Only use the power adapter provided with the zSpace. Using a different type of power adapter may cause damage with the risk of fire. Be sure to use a grounded power source.
  • When moving or adjusting the zSpace, be careful when grasping the upper plastic enclosure. Excessive pressure could misalign or damage the sensors.
  • Mishandling or dropping the zSpace may cause alignment problems with the tracking device.
  • Do not open or disassemble the zSpace or any hardware components associated with zSpace. In some cases, there is risk of electrical shock. Opening the system or damaging components voids the warranty.
  • Avoid placing sharp or heavy objects on the zSpace to prevent scratching the display surface or causing breakage.
  • Avoid dropping the stylus or catching the cable on immovable objects.
  • When using zSpace eyewear, be careful not to remove or damage the markers, which are critical to head tracking.
  • If the zSpace screen is damaged for any reason, do not touch any liquid emanating from the unit. In case of contact with skin, rinse or flush any affected surfaces immediately with running water. Please consult a physician in all cases.

Basic Operation

  • The zSpace display works best in moderate lighting conditions. Moving lights within the view of the sensors can affect overall performance of the tracking mechanisms. Avoid bright lights for best results.
  • Be careful when connecting the cables on the back of the zSpace. Use the ports on the side of the zSpace for the mouse and keyboard to avoid accidentally plugging the USB cable into the stylus’ RJ -11 port, which could cause a short circuit and render the product inoperable.
  • The power button is on the top of the zSpace. It controls the power to the system. You cannot turn off the display separately


  • Temperature : 10 - 35 degrees C (50 - 95 degrees F)
  • Humidity : 10 - 80 %, non-condensing (dry location)
  • Do not operate or store zSpace hardware in any location where temperature changes are severe.

Physiological Effects

  • Avoid long hours of prolonged use of 3D applications which may cause eyestrain, mild fatigue, and in extreme cases, illness and seizures. Do not engage in operating vehicles or machinery when feeling any of the described effects as a result of using the system.
  • zSpace disclaims any and all liability to users for any dizziness, nausea, headaches and/or other sensations of physical discomfort or illness that a user may experience as a result of use of the zSpace.
  • In some cases, viewing objects in 3D stereo may cause disorientation and the objects may appear blurry.
    Note: The FirePro graphics card handles the synchronization of left and right frames. You do not need to force synchronization.

Caring for zSpace

  • Keep the zSpace display surface and tracking cameras clean and free from scratches or damage. Use an anti-static or slightly damp cloth with light pressure. Regular cleaning helps prolong the life of the screen surface.
  • Avoid cleaning products that contain alcohol, as they leave a residue on the screen.
  • Use a lint-free cloth to remove any dirt or residue from the zSpace eyewear.
  • Keep the zSpace in a clean, dry place, and avoid extremes in temperature.
  • Avoid contact with liquids.
  • When cleaning, disconnect the zSpace from the power source.

Replacing the Battery

The zSpace includes a 3-volt lithium coin cell battery, which provides power to the real-time clock. When you replace the battery, use an equivalent battery designated for this product.

Warning: There is a risk of fire and burns if the battery is not handled properly. To reduce the risk of injury:

  • Do not try to recharge the battery.
  • Do not expose the battery to temperatures higher than 60°C (140° F).
  • Do not disassemble, crush, puncture, short external contacts, or dispose of the battery in fire or water.

Static electricity can damage the electronic components of the zSpace or optional equipment. Before beginning, ensure that you discharge static electricity by briefly touching a grounded metal object.

Caution: Removing or replacing a battery clears the CMOS settings. Make sure you back up the CMOS settings before you begin.


Problem: The application is not displaying in 3D.

  • Make sure you are wearing the zSpace 3D glasses.
  • Open the zSpace Control Panel and select Stereo Imaging Test. Select the Question Mark to see zSpace Support articles.

Problem: The application’s view does not change as you move your head.

  • Make sure you are wearing the zSpace 3D glasses, which have the tracking markers. Refer to Parts of Your zSpace for an illustration.
  • Open the zSpace Control Panel and select Head Tracking Test.
    • Put on the glasses and move your head so that the crosshairs intersect each circle on the screen.
    • If you cannot see the crosshairs or you cannot move them across the screen, select the back arrow with the mouse.
    • Select the Question Mark to see zSpace Support articles.

Problem: The stylus does not seem to work correctly.

  • Make sure the stylus is plugged into the correct socket in the back of the zSpace. Be careful not to insert it into the Ethernet port.
  • Open the zSpace Control Panel and select the Stylus Configuration Test to make sure the buttons, vibration, and LED lights work correctly.
  • From the zSpace Control Panel, select Stylus Tracking Test to make sure the tracking cameras are detecting the stylus.
  • Move the stylus so the crosshairs intersect each circle on the screen.
  • If you cannot see the crosshairs or you cannot move them across the screen, select the back arrow with the mouse.
  • Select the Question Mark to see zSpace Support articles.

Recycling (WEEE) and RoHS

We request you recycle your zSpace when replacing it with a newer product or when any hardware component reaches the end of its useful life. Please bring all materials to appropriate recycle centers in your community or region.

For users in the European Union, zSpace provides a recycling process as part of the Waste Electrical and Electronic Equipment (WEEE) program. Please contact zSpace for instructions on how to return the unit to an appropriate location. You can refer to the RoHS and WEEE Compliance Statements in the Regulatory  Statements section of the zSpace support site.

Appendix B: Certifications

zSpace has the following certifications:

U.S. Certifications

  • FCC Class B (Federal Communications Commission) Declaration of Conformity
  • USA Energy Star 6.1

Multi-National Certifications

  • CB (IECEE Certification Bodies’ Scheme)
  • CE Marking – Declaration of Conformity
  • cULus (Underwriters Laboratories) certification for Canada and US
  • CSA-US (Canadian Standards Association) certification for Canada and US
  • RCM (Regulatory Compliance Mark), formerly C-Tick
  • WEEE (Waste Electrical and Electronic Equipment) Compliance
  • RoHS (Restriction of Hazardous Substances) Compliance


  • Australia MEPS (Minimum Performance Energy Standards) certification


  • ICES (Interference-Causing Equipment Standard) certification


  • CCC (China Compulsory Certification)
  • CEL(China Energy Label)
  • CMIIT (China Ministry of Industry and Information Technology) ID


  • BIS (Bureau of Indian Standards) certification

    WPC (Wireless Planning Coordination) certification


  • VCCI (Voluntary Control Council for Interference by Information Technology Equipment) certification


  • NOM (Norma Oficial Mexicana) certification
  • Energy Consumption Labeling


  • PTA (Pakistan Telecommunication Authority) certification


  • NTC (National Telecommunications Commission) certification

Saudi Arabia

  • CITC (Communications and Information Technology Commission) certification for wireless
  • SASO (Saudi Arabian Standard Organization) certification for safety


  • IDA (Infocomm Development Authority) compliance


  • BSMI (Bureau of Standards, Metrology and Inspection) certification


  • NTC (National Telecommunication Commission) Supplier Declaration of Conformity

United Arab Emirates

  • TRA (Telecommunications Regulatory Authority)

For the complete compliance statements, refer to the zSpace Regulatory Information.

Appendix C: Limited Warranty


For the complete Limited Warranty statement, please see zSpace Limited Warranty.

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