zSpace STEM Lab Installer's Guide

Article last updated:

The complete guide to setting up the STEM lab. Even though the guide is labeled for zSpace AIO, it is applicable to all models of zSpace when being setup in a lab environment. This guide contains the following section.


This STEM Lab Installer’s Guide helps you install and configure a zSpace STEM Lab, including:

  • Physically set up and connect the systems
  • Initial software system setup
  • Activate software updates and licenses
  • Set up a Teacher Station
  • Set up zView

This guide references other documents which provide more specific and detailed instructions. Before beginning any installation, please read this guide thoroughly along with any referenced material.

This guide makes the following assumptions:

  • The installer is familiar with basic PC terminology and Windows including use of Task Manager, Control Panel settings, installing/uninstalling applications, and configuring network connections.
  • The installer has a basic understanding of zSpace applications.
  • The installation site has internet access, but is not part of a network domain. See https://support.zSpace.com if you plan to join zSpace systems to a network domain.
  • The installation is focused on zSpace AIO systems. This guide can be used for zSpace 200 systems, but the hardware configuration is different.
  • The installation includes Teacher Station / AnswerWeb. See https://support.zSpace.com for help configuring the system to run without a Teacher Station

Some steps may be combined or sequenced differently to meet the installer’s preference. For example, you can set up the teacher station first with all the configuration, updates, and Teacher Station before setting up the student stations. You can also perform all the required steps on a single student station before moving to the next station. This document guides you through the installation and allows you to change the order of operations when it does not impact the overall installation.

Pre-installation Checklist

Before installing the zSpace STEM Lab, complete the following checklist:

  • Verify that you have sufficient power for each zSpace.
    • For example, each zSpace AIO requires one power outlet and draws about 2 AMPs.
  • Verify Internet connectivity either wired or wireless. Internet access is desirable, but only required to activate the licenses on the software and to perform updates as needed. A zSpace unit can run without internet access when neither activation nor updates are needed.
  • If you plan to add the zSpace systems to a network domain, review related articles at https://support.zSpace.com for more information.
  • If you are using a zSpace Teacher Station, all zSpace systems must be on the same subnet as the Teacher Station.
  • Register as a user at http://zSpace.com in order to access documents, downloads, and licenses needed for the installation. Obtain all necessary license keys for the software you need to activate.
  • As required, downloaded any software that you need to install. Refer to the software installation guides for the download location.
  • Make a complete inventory of all the equipment you have received. If there are any damaged or missing parts, contact zSpace Customer Support http://support.zSpace.com immediately.
  • For zView, a standard HDMI to VGA adapter comes with the zSpace zView Kits. Make sure that you have the appropriate cabling to connect the secondary display to the zSpace.
  • Each zSpace should have a unique name. Prior to setup, create a list of names for each system. For example:
    • zSpace-Teacher
    • zSpace-Student01
    • zSpace-Student02
    • zSpace-Student03

Step 1: Set up the STEM Lab

This section describes how to connect the hardware and update the system software and firmware for each zSpace.

Connect and Setup each zSpace System

  1. For each zSpace connect the power supply, stylus, mouse, and keyboard. Refer to the illustrated Quick Start Guide included in the original packaging for your zSpace. These reference documents are also available at http://zSpace.com/setup.
  2. Once you have connected all the peripherals, connect the zSpace to a power outlet.
  3. For zSpace AIO, DO NOT connect the Ethernet cable until after completing the next section.

Follow the Windows Configuration Guide for each zSpace AIO

When you first power up your zSpace AIO, the system runs through a standard Windows Configuration sequence. This sequence is required to set up each system correctly.

  1. Follow the instructions in the zSpace AIO Windows Configuration Guide for each zSpace AIO.
  2. After completing the Windows configuration, connect the zSpace systems to the internet.

Rename each zSpace

After completing Windows Configuration, assign a unique name to each zSpace. Use the naming conventions you defined during the Pre-installation Checklist. Complete the following steps to rename each zSpace:

  1. Right-Click on the Windows Start Menu and type rename in the search field.
  2. Select Rename Your Computer or join a domain.
  3. Select Rename PC.
  4. Enter the new name and click Next.
  5. The system prompts you to restart your computer. Click Restart Now to complete the name change.

Check for Updates to System Software and GPU Drivers

Before checking for updates to the System Software and GPU drivers, make the zSpace is connected to the internet. Perform the following steps for each zSpace:

  1. Navigate to Control Panel > Programs and Features folder.
  2. Locate the zSpace System program and note the version.
    • STEM1.png
  3. Review the following support article and determine if a newer version of System Software is available: zSpace System Software Installer.
  4. If the latest version on the zSpace website is newer than the version on your zSpace, download the installer and run the system software update. Follow the on-screen prompts to complete the update.
    NOTE: zSpace System Software for zSpace AIO is now available via the zSpace App Manager.
  5. Check the GPU Driver version. From the desktop right-click and select AMD Radeon Pro and AMD FirePro settings. Click on System tab along the top then click on software
    • STEM2.png
  6. Note the Driver Packaging Version and compare it to the information in the following article: zSpace recommended hardware and GPU drivers.

    If the version on your zSpace is older than the one on the zSpace website, download the GPU

    Driver and install the update. You must restart the zSpace unit to complete the installation.

    NOTE: Do not update the GPU drivers through the Control Center or Windows Update. Only use the GPU drivers provided and tested by zSpace.

Step 2: Set up Applications

This section describes how to update and activate the zSpace STEM applications. Note that the zSpace unit must be connected to the internet to complete these steps.

Check for Application Updates and Newly Available Applications

For complete guide on installing all applications, please see our Updating zSpace Applications article.

Activate Applications

  1. Double click the desktop icon for zSpace StudioSTEM6.png.
  2. When prompted, enter the license key.
  3. Upon activation, you are prompted to connect to the Teacher Station. Select your Teacher Station or select Offline if the Teacher Station is not configured.
  4. From the Control Bar, exit the application.
  5. Repeat steps through for Newton’s Park.
  6. Franklin's Lab, Curie's Elements, or Euclid's Shapes share a license key with Newton's Park. Each of the individual applications do not need to be separately activated.

Step 3: Set up zView STEM7.png

zView projects zSpace applications to a secondary screen. zView runs on a designated zView station which is typically used by the presenter or the teacher.

Configure zView Station

  1. On the designated zView station, connect the zView armature and zView webcam to the station. Refer to the zView Assembly Instructions at http://zspace.com/setup.
  2. Once the zView hardware is configured, connect the zSpace to a projector or other secondary display through the HDMI port on the back of the unit. The zView kit includes an HDMI to VGA adapter, if needed. For DVI or DisplayPort, you must provide another adapter.
  3. Open the Windows Control Panel > Screen Resolution.
  4. Make sure that the zSpace system sees two monitors. If it does not see two monitors, it means the secondary display is not recognized.
  5. In the Screen Resolution Window, make sure the following settings are configured:
    • Display is set to zStation.
    • Resolution is set to 1920x1080.
    • Multiple Displays is set to Extend these displays.
  6. Click Apply to save changes if needed.

Install, Activate, and Configure zView

  1. On the designated zView station, open zSpace App Manager.
  2. Locate the zSpace zView core application and click the Install button.
  3. When the installation is complete, close App Manager.
  4. Start zView from the desktop shortcut.STEM7.png
  5. At the prompt, enter the license key.
  6. Make sure the zView window appears on the projector or second display. If the zView window is not on the second display, drag the window from the primary zSpace display to the second display.
  7. From the Tools menu click Setup. Follow the instructions to complete the Setup Wizard. You can also reference the zView User’s Guide located at http://zspace.com/setup for more information about setting up zView. When the Setup Wizard is complete, exit zView.
  8. Start one of the applications and verify that zView is running in augmented reality mode.

Step 4: Set up Teacher Station

The zSpace Teacher Station usually runs on a designated teacher PC. It should not require any direct interaction from teachers or students. zSpace units communicate with the server when running zSpace STEM applications or zSpace AnswerWeb. Running the zSpace Teacher Station installer installs two applications that work in conjunction with each other. The first and core part is the Teacher Station and the second part is the AnswerWeb.

zSpace STEM applications are designed to work in a classroom setting and allow students to run selected activities. The Teacher Station is a storage system for these activities. Students can load an activity from the Teacher Station and save their progress back to the Teacher Station as they complete the activity. Upon completing the activity, students can submit their completed activity to the teacher. After students have submitted their results, the teacher can log into the AnswerWeb to view completed work. You can designate one or more zSpace stations to run the zSpace Teacher Station. However, typically only one zSpace station is configured to run the Teacher Station.

Tip: Use the teacher-designated zSpace for zView so the teacher has easy access to both zView and AnswerWeb on the same zSpace.

Install the Teacher StationSTEM8.png

Important: The Teacher Station requires that Microsoft .NET Framework 3.5 is enabled. Make sure that the .NET 3.5 Framework is enabled before continuing.

Complete the following steps to install the zSpace Teacher Station.

  1. From the desktop of the designated zSpace, download the EDU Server from http://zspace.com/downloads.
  2. When the download is complete, run the zSpaceEdu-ServerInstall.exe file.
  3. Follow the prompts to complete the installation.

Create a Bookmark for AnswerWeb (Teacher Website)

On the zSpace designated for the teacher, open the Chrome browser and create a bookmark for AnswerWeb. Use the following URL:


Accessing AnswerWeb

To set up AnswerWeb, perform the following steps:

  1. From the Chrome browser, click on the AnswerWeb bookmark or enter the proper URL: http://<computer-name>:4000/# where <computer-name> is the name of the computer running AnswerWeb.
  2. From the AnswerWeb main page, click Create Account to create a Teacher Account type.
  3. Enter all required information in the form. This requires the Administrator Security Code. If you do not have the code, please contact zSpace Customer Support.
  4. Once completed, click Submit. You are logged in to the AnswerWeb.

Step 5: Create Accounts

Using AnswerWeb you can create login accounts individually, or import a .csv (comma separated values) file to create login accounts in a batch. You can create a batch file by using a spreadsheet application and saving the file in .csv format.

Create a Single Login using AnswerWeb

  1. Log in to AnswerWeb and click Accounts.
  2. Click New Account.
  3. Fill out the form and select the correct Account Type.
  4. Enter the required information and click Create Account. This creates a new user to login with the designated username.
    NOTE: The user must create a password the first time they log in to a STEM application.
  5. Repeat steps 2 through 4 for each login account you want to create.

Import Logins from a File

  1. Create a .csv file in the format of the following sample, or edit the C:\zSpace\EduServer\Sample.csv.
    • STEM9.png
  2. Use the bookmark created earlier to open AnswerWeb on the zSpace running the Teacher Station.
  3. Click New Account to create a teacher login. Only teacher logins can import files.
    Tip: You need the administrator password to create a teacher login.
    • Fill out the form and select the Teacher Account type.
    • Enter the required information and click Create Account. This creates a new user to login with the designated username.
  4. Log in to the newly created teacher account.
    NOTE: The user must create a password the first time they log in to a STEM application.
  5. From the AnswerWeb menu bar click Accounts.
  6. Click the Import Accounts button.
  7. In the dialog box, select the .csv file you saved in step 2. Click Open.
  8. The Accounts page refreshes when the file is loaded. Depending on the number of accounts, this may take a few minutes. For example, importing 5000 accounts takes about 25 minutes. To complete the import process, click on the Import button again.
  9. Optionally, delete the teacher login you created in step 3 as follows:
    • From the Accounts page, click Edit for the teacher login.
    • Click the Delete check box, then click Submit.

The import process does not create passwords. When users log in to the STEM application for the first time, the system prompts them to create passwords. Users can leave the password blank.

Step 6: Connect to the Teacher Station

Follow these steps for each zSpace STEM application on each zSpace including the Teacher Station:

  1. Start the zSpace STEM application.
  2. Click Login as Guest.
  3. Click the Home icon on the left side of the screen to open the Control Bar.
    • STEM10.png
  4. Click on the Settings icon.STEM11.pngThe Settings dialog appears.
  5. Click Connect to Teacher Station.
    • STEM12.png
  6. Locate the name of the zSpace AIO that you configured as the Teacher Station. If the Teacher Station appears in the list, select it. Otherwise, manually connect as follows:
    • Click Manually connect to the server.
    • When prompted, enter the IP address of the zSpace running the Teacher Station.
    • Click Connect.
  7. Click on the Home icon then the User icon.STEM13.png
  8. Select Switch User.
  9. Log in using the teacher credentials created in the Accessing AnswerWeb section. This verifies that you can connect to the Teacher Station and that your login is authenticated.
  10. Repeat these steps on each zSpace for each zSpace STEM application, including Franklin’s Lab, Newton’s Park, Curie's Elements, Euclid's Shapes, and Studio.

Step 7: Verify Installation

Follow these steps to verify that the installation is complete and correct for each zSpace. Skip this section if you have already verified installation.

  1. For each 3D application, verify that it runs in Stereoscopic 3D. Make sure you are wearing the tracking 3D glasses.

    If the application does not start correctly or does not run in 3D, refer to the zSpace Support Site https://support.zspace.com.

  2. For the zSpace STEM applications only, do the following:
    • Use one of the logins that you created to verify the login was created correctly.
    • Click on the Activities link in the center of the window. Make sure you can see the zSpace provided activities.