Cyber Science 3D v4.0.b2994 error when closing

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When closing Cybers Science zSpace by clicking the x in the top right corner, you may see one of the following errors as well as a warning that the program is not responding.   

If you receive this error, simply click OK or Close program.  This is a known issue with this version of Cyber Science.  Cyber Science has corrected this issue in version 5.

This can be blocked by performing the following.

  1. Click the Windows Start Button and type RegEdit.
  2. Shown in the list of programs, right-click on regedit.exe and select Run as Admin.
  3. Expand HKEY_LOCAL_MACHINE
  4. Expand SOFTWARE
  5. Expand Microsoft
  6. Expand Windows
  7. Click on Windows Error Reporting (you should have reached HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting)
  8. Right-click on Windows Error Reporting, go to New and select DWORD (32-bit) Value
  9. Give it the name DontShowUI (exactly as written here)
  10. Open it (double-click) and in the field “Value data” type in the number 1

If you have further questions, please contact zSpace Customer Support.

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