zSpace 300 screen flickering or other display issues

Article last updated:

With the zSpace 300 systems running Windows 10 along with the latest AMD GPU Driver, zSpace Customer Support has received some of the following reports:

  • Screen flickers when at the desktop.  If you check the display mode, it will show that the mode is set at 1920x1080 60Hz instead of 120Hz.
  • When exiting an application the zSpace 300 screen will go black and the primary image will be transferred to a secondary display if connected. (If a display adapter is connected to the back of the unit, but no actual display connected, than the screen will just go black.)

If you experience either one of these symptoms, please contact zSpace Customer Support.  The Customer Support Team can remotely access your system and run a utility to resolve this issue.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments